Do You Need Help Now?

Click here to make an Appointment with a Caseworker

Call our office to make an Appointment: 0118 9505 356

Email our Caseworker Team to make an Appointment:

Our Opening Hours

Monday to Thursday: 10.00am – 3.00pm

Fridays: Closed to public

Saturdays & Sundays: Closed

Out of Hours Service

If you need to contact us when we’re closed, call us and leave an answerphone message or send us an email. We will get back to you as soon as we can.

If you have an emergency when we’re closed and cannot wait until the next day, you should call Bracknell Forest Emergency Duty Service on 01344 786543.

If you have a serious medical or criminal emergency, you should call 999 immediately.

Advice and Practical Help

Our OISC accredited Solicitor and Caseworkers offer free, confidential advice and practical help with everything from Immigration Status, Benefits, Housing, Healthcare, Mental Health, and more.

Advice Service – Opening Hours

Drop In Centre.

Normally our Drop In Centre is a safe space to socialise, make friends, speak to a caseworker fo advice, learn English, and get help getting finding work. We normally reimburse your travel costs for attending, so that it is completely free to access.

Due to COVID-19 our Drop In centre is currently closed.

We are running online Drop Ins on Mondays and Wednesdays.

Education Services.

We have a number of education related services.

We run one-to-one English Classes so you can learn and practise speaking, listening and writing in English with the help of a volunteer.

Our weekly Homework Club can help your children with their school work, so they perform better at school.

Reading support guide 2019

Here is our Reading Support Guide, which lists most of the Support Services available in and around Reading.

Download Reading Support Guide 2019.pdf

Please note: the guide was last updated on 26th June 2019

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