UK Government COVID-19 Advice

COVID-19 Surge Testing

From 7th June – 20th June, all adults and children aged 12+ living in the following postcodes should take COVID-19 Surge Tests:

  • RG1 3**
  • RG1 5**
  • RG1 6**
  • RG1 7**

You should take the test even if:

  • you don’t have symptoms
  • you have received one or both doses of a Covid-19 vaccine.
  • have been taking regular Lateral Flow Tests (LFT) or ‘Rapid tests’

Click the link below to find out how to get your COVID-19 Surge Tests:

COVID restrictions are in place across England

Read the government rules of what you can and can’t do here:

From 17th May in England you can:

  • Outdoor gatherings are limited to 30 people
  • Indoor gatherings are limited to 6 people or two households
  • Social distancing is encouraged when meeting family and friends
  • Indoor hospitality is allowed again
  • If you have symptoms get a test and stay at home

Getting a COVID-19 Vaccination

The NHS has started giving people COVID-19 vaccinations.

The vaccination will protect you from COVID-19, by making you less likely to catch it or pass it on. It will also protect you, so you are less likely to get seriously ill from COVID-19.

You need to be registered with a GP to receive a vaccination.
If you need help registering with your GP, please call us and we can help.

Read the NHS information about the COVID-19 Vaccination here:

Healthcare Rights for Migrants and Refugees

Read the latest government advice for COVID-19 here:

COVID-19 Symptoms

Common COVID-19 symptoms:
– High temperature
– New, continuous cough
– Loss of, or change to, your sense of smell or taste

Visit the UK Government website to see the full list of symptoms here:

If you have COVID-19 symptoms, you need to book a free test and self-isolate.
Book a Coronavirus test here:

Our Services During COVID-19

We are committed to the safety and well-being of all those who visit our offices, and we want to update you on the ongoing Coronavirus outbreak and how it affects our services.

Due to COVID-19 we have stopped all our face-to-face activities and are now running them all online.

We are running the following activities online:
– Monday Drop In
– Wednesday Drop In
– Caseworker Advice
– Homework Club
– English Conversational Classes

Head here for more details:

Casework Support: 11am – 3pm, Monday-Friday

If you need practical help or confidential advice, our caseworkers are available from 11am – 3pm, Monday to Friday.

If you need to make an appointment with one of our Caseworkers:
Please email and we will make an appointment for you to speak to a Caseworker on the phone or using Zoom.

Please note: due to high demand if your enquiry requires legal advice, we may take up to 3 weeks before being able to respond to your enquiry.

Food Parcels

Readifood is continuing to deliver food parcels to us each Thursday. We will contact you to arrange delivery of your food parcel.

Please do not come to the office to collect your food parcel.

If you need a food parcel, please contact us on

How Council Services Have Been Affected

In response to the Government’s guidance on the social distancing measures needed to slow the spread of the virus, Reading, West Berks and Wokingham Borough Councils have made changes to many services with most civic offices closing to the public.

Reading Borough Council:
West Berkshire Council:
Wokingham Council:…

Translated COVID-19 Information

Please use the links below to find COVID-19 advice and information translated into a range of languages:

How to avoid catching or spreading Coronavirus

  • Wash your hands with soap and water often – do this for at least 20 seconds
  • Always wash your hands when you get home or into work
  • Cover your mouth and nose with a tissue or your sleeve when you cough or sneeze
  • Put used tissues in the bin immediately and wash your hands afterwards
  • Try to avoid close contact with people who are unwell

Do not touch your eyes, nose or mouth if your hands are not clean

We are in constant contact with Reading Borough Council, other charities and the Home Office, and this approach is consistent with advice at this moment in time from Public Health England.

For further information, visit the UK Government website here:

Coronavirus Guidance Translations for Refugees & People Seeking Asylum

Medicins Du Monde have translated the latest NHS Coronavirus Guidance into 40+ languages here:

We will continue to update this page as the situation changes.

Thank you for you understanding and co-operation. Please stay calm, stay safe and think of others.

Reading Refugee Support Group

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