UK Government COVID-19 Advice
England is in a National Lockdown.
Read the latest rules for the National Lockdown on the UK Government website here: https://www.gov.uk/guidance/national-lockdown-stay-at-home
Click the image below to see the Lockdown restrictions explained in English.
New Rules from 8th March
From Monday 8th March, some new rules have started:
- Anyone can now spend time outdoors for recreation and exercise.
This can be on your own, with your household or support bubble, or with one person from another household.
- All students will return to learning at schools/colleges
- Childcare and other children’s activities can restart for certain reasons
- People can now visit loved ones in care homes on their own.
Read the government guidance for the National Lockdown here: https://www.gov.uk/guidance/national-lockdown-stay-at-home
Getting a COVID-19 Vaccination
The NHS has started giving people COVID-19 vaccinations.
The vaccination will protect you from COVID-19, by making you less likely to catch it or pass it on. It will also protect you, so you are less likely to get seriously ill from COVID-19.
You need to be registered with a GP to receive a vaccination.
If you need help registering with your GP, please call us and we can help.
Read the NHS information about the COVID-19 Vaccination here: https://www.berkshirewestccg.nhs.uk/patient-information/covid-19-vaccine/covid-19-vaccine-faqs/
Read the latest government advice for COVID-19 here: https://www.gov.uk/coronavirus
Common COVID-19 symptoms:
– High temperature
– New, continuous cough
– Loss of, or change to, your sense of smell or taste
Visit the UK Government website to see the full list of symptoms here: https://www.gov.uk/get-coronavirus-test
If you have COVID-19 symptoms, you need to book a free test and self-isolate.
Book a Coronavirus test here: https://www.nhs.uk/conditions/coronavirus-covid-19/symptoms/
Our Services During COVID-19
We are committed to the safety and well-being of all those who visit our offices, and we want to update you on the ongoing Coronavirus outbreak and how it affects our services.
Due to COVID-19 we have stopped all our face-to-face activities and are now running them all online.
We are running the following activities online:
– Monday Drop In
– Wednesday Drop In
– Caseworker Advice
– Homework Club
– English Conversational Classes
Head here for more details: http://www.rrsg.org.uk/lockdown-activities
Casework Support: 11am – 3pm, Monday-Friday
If you need practical help or confidential advice, our caseworkers are available from 11am – 3pm, Monday to Friday.
If you need to make an appointment with one of our Caseworkers:
Please email email@example.com and we will make an appointment for you to speak to a Caseworker on the phone or using Zoom.
Please note: due to high demand if your enquiry requires legal advice, we may take up to 3 weeks before being able to respond to your enquiry.
Readifood is continuing to deliver food parcels to us each Thursday. We will contact you to arrange delivery of your food parcel.
Please do not come to the office to collect your food parcel.
If you need a food parcel, please contact us on firstname.lastname@example.org.
How Council Services Have Been Affected
In response to the Government’s guidance on the social distancing measures needed to slow the spread of the virus, Reading, West Berks and Wokingham Borough Councils have made changes to many services with most civic offices closing to the public.
Reading Borough Council: https://www.reading.gov.uk/coronavirus
West Berkshire Council: https://info.westberks.gov.uk/coronavirus-residents
Wokingham Council: https://www.wokingham.gov.uk/health/public-health-campaigns/how-coronavi…
How to avoid catching or spreading Coronavirus
- Wash your hands with soap and water often – do this for at least 20 seconds
- Always wash your hands when you get home or into work
- Cover your mouth and nose with a tissue or your sleeve when you cough or sneeze
- Put used tissues in the bin immediately and wash your hands afterwards
- Try to avoid close contact with people who are unwell
Do not touch your eyes, nose or mouth if your hands are not clean
We are in constant contact with Reading Borough Council, other charities and the Home Office, and this approach is consistent with advice at this moment in time from Public Health England.
For further information, visit the UK Government website here:
Coronavirus Guidance Translations for Refugees & People Seeking Asylum
Medicins Du Monde have translated the latest NHS Coronavirus Guidance into 40+ languages here:
We will continue to update this page as the situation changes.
Thank you for you understanding and co-operation. Please stay calm, stay safe and think of others.